Automated customer communication, where your customers are most comfortable.
Chatlyn is the solution for all communication channels!
With Chatlyn you can bundle all your channels and use them optimally for service, sales and marketing for the entire team!
Communicate with your customers on the channels they prefer. Whether it's a reservation, concierge, room service, etc. - no message is lost and at the same time assigned to the right team in our ticketing system.
Use all the possibilities that modern messenger marketing offers you. Send all your contacts a WhatsApp message with just one click and start revenue-generating conversations.
Send the right message automatically via the most popular messengers. Reach more customers and enable additional revenue growth.
Your existing software solutions, such as CRM, PMS, etc. are already integrated with us!
Of all Messenger messages
are being opened within 20 minutes.
of all Emails
are opened by customer at all.
Revenue increase
Decrease in customer complaints
Increase the satisfaction of customers
„Our team is working tirelessly to provide the best service to customers, even in the current crisis. Chatlyn has made our work immensely easier, as several salespeople can now handle customer queries in parallel and clearly.
We are now no longer restricted to just one mobile device and can therefore respond to customer requests more efficiently and quickly.”
Head of Marketing & Communication
Steffl Department Store
The server location and storage of your customer data meet the latest standards. So you can communicate with your customers with peace of mind.
We know that personal contact is the be-all and end-all for a good customer relationship. That's why we are at your side from the very beginning!
Your team members can use personal access to keep track of their own and assigned conversations.
Your team is on the road a lot? No problem, soon you can find our iOS and Android app in the appstore!